Syntellect teams up with Prodapt

Syntellect Inc., provider of customer interaction management solutions, announced a reseller partnership with Prodapt Solutions. Prodapt is part of the Jhaver Group of Companies with 4,500 employees across 40 locations. Headquartered in Chennai, India, Prodapt has offices in India, Europe and California.

Prodapt is focused on distributing Syntellect’s apropos contact center solution and the Syntellect Voice Platform (rich self-service IVR) throughout India. Prodapt is a full-service partner and will provide system installation, configuration, training and support.

Randy Weeter, vice president of channel development for Syntellect, said, "The partnership with Prodapt Solutions is an example of Syntellect’s focused commitment to the global contact center market. Syntellect is confident that Prodapt will be successful in enabling the India market with advanced customer interaction management solutions. Prodapt’s success within India has positioned the organization to offer the next generation of technologies to contact centers.�

Raghuraman, COO of Prodapt Solutions, stated, “Prodapt Solutions is proud to partner with Syntellect. Syntellect’s feature rich suites of contact center products will open doors for us to expand our presence in a growing segment of the market.�

Prodapt
Syntellect